Privacy Policy

Effective Date: [2025/09/03]

Marks Autoworx Classics & Customs we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect the following types of information:

Personal details: Name, phone number, email address, and physical address when you complete our contact form or request a quotation.
Service details: Information about your vehicles, fleet requirements, or repair/service requests.
Technical data: IP address, browser type, device information, and website usage statistics through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide quotations.
Deliver and manage our vehicle repair and fleet maintenance services.
Communicate updates about bookings, services, or important notices.
Improve our website, services, and customer experience.
Meet legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only in these cases:

With service providers or contractors who assist us in delivering our services (under confidentiality agreements).
When required by law, regulation, or legal process.
To protect our rights, property, or safety, or that of our clients.

4. Data Security

We take reasonable steps to protect your personal information against unauthorized access, alteration, or disclosure. While we use safeguards, no method of online transmission or storage is 100% secure.

5. Your Rights

In line with the Protection of Personal Information Act (POPIA), you have the right to:

Request access to the personal information we hold about you.
Request corrections or updates to your information.
Withdraw consent for marketing communications at any time.
Request deletion of your personal information, where applicable.

6. Cookies and Website Usage

Our website may use cookies to improve functionality and measure performance. You can disable cookies in your browser settings, but this may limit some features of the website.